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SELF STORAGE PROPERTY MANAGER
Full-Time

We are currently accepting applications for future opportunities

Seeking a dynamic employee with strong administrative and sales skills for future opportunities. This role requires detail orientation and excellent administrative, organizational and time management skills. Strong and effective communication abilities and computer skills are a must.
Our team members must have a service heart and be committed to customer satisfaction. Our customers are our #1 priority. Each Self Storage Manager is responsible for day-to-day property operations under the company guidelines.
American Classic Storage maintains smoke-free, vape-free, and drug-free environments (indoor and outdoor) across its portfolio of properties. This is not a Resident Manager position.
REQUIREMENTS
  • Highly Dependable and Self-Starter
  • Professional appearance and presentation
  • Ability to thrive in a fast-paced environment
  • Outstanding customer service in every circumstance
  • Excellent communication skills (written, in-person, and on the phone)
  • Strong computer skills (ability to quickly learn industry-specific software)
  • Honest – Trustworthy - Discreet
  • Analytical and problem-solving skills
  • Organizational abilities, time management skills, and attention to detail
  • Pride of ownership in property presentation and property maintenance
RESPONSIBILITIES
  • Greet customers with enthusiasm and professionalism.
  • Assist customers in finding a storage space that will fit their needs.
  • Complete rental of storage units using company software.
  • Must have ability to learn new software quickly.
  • Explain the rental agreement to customers in a knowledgeable and accurate manner.
  • Maintain appropriate and professional phone etiquette with customers.
  • Answer phone calls timely.
  • Handle customer account questions, inquiries or resolving customer issues in a courteous, professional, and timely manner.
  • Maintain and email weekly and/or monthly reports to the home office.
  • Make collection calls and process payments on accounts.
  • Manage delinquent units in preparation for monthly storage auctions.
  • Cleaning and sweeping units, picking up trash, keeping office clean and organized, weed facility grounds, and maintaining overall curb appeal.
  • Meet sales goals for Protection Plan, merchandise, and rentals.
  • Keep a cash drawer balanced and well documented and make bank deposits as scheduled.
  • Perform weekly facility audits on units, and maintain overlocks, lock checks daily.
  • Perform company policies in opening/closing the office each day.
ADDITIONAL REQUIREMENTS
  • Sit or stand for up to 8 hours daily
  • Ability to traverse entire property daily for audit, lock placement/removal, and customer tour purposes
  • Ability to frequently lift or move up to 25 lbs; occasionally 40 lbs
  • High School graduate (or equivalent). Some college is preferred.
  • Valid Driver's License, clean DMV record, and dependable transportation
  • Willingness to travel to other company locations (on occasion if needed)
JOB TYPE
  • Full-Time work schedule that includes Saturdays
  • Professional office setting with uniform shirts provided
  • Frequent outdoor exposure in four-seasons weather environment
  • This is a salaried position equating to $17-$20 hourly DOE
BENEFITS 
  • 401(k) matching
  • Monthly Income and Lease Bonus 
  • Employee Discount
  • Paid time off (vacations, sick, holiday)
COVID-19 considerations: As a customer courtesy, we request managers wear a mask when serving customers who are masked.


Successful applicants who are taken to an interview status will be required to complete an online skills test and will be required to pass drug screen and background/DMV/credit check. Please, NO calls or walk in applicants.