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SELF STORAGE RELIEF MANAGER
Part Time

We are currently accepting applications for immediate opportunities

Seeking salesperson with strong customer service skills for a floating opportunity within our portfolio of self-storage facilities. This position will require you to work at several locations weekly. We are a company that strives to choose candidates who are energetic, goal-oriented team players. We are looking for people who can embrace and contribute to our well-established operating culture. The quality of our employees distinguishes us in the self-storage industry.

Our Self Storage Relief Managers are the front-line face and voice to both current and potential customers on their shifts. Our team members must have a service heart and be committed to customer satisfaction. Our customers are our #1 priority. Each Self Storage Relief Manager is responsible for day-to-day property operations under the company guidelines and direction of the location Manager. This role requires detail orientation and excellent organizational and time management skills. Strong and effective communication abilities are a must. This position will support multiple facilities within our portfolio.
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American Classic Storage maintains smoke-free, vape-free, and drug-free environments (indoor and outdoor) across its portfolio of properties.
 
REQUIREMENTS
  • Highly Dependable and On Time for Shift
  • Professional appearance and presentation
  • Ability to thrive in a fast-paced environment
  • Outstanding customer service in every circumstance
  • Excellent communication skills (written, in-person, and on the phone)
  • Math proficiency
  • Strong computer skills (ability to learn industry-specific software quickly)
  • Excellent Listener
  • Honest – Trustworthy - Discreet
  • Analytical and problem-solving skills
  • Organizational abilities, time management skills, and attention to detail
  • Pride of ownership in property presentation and property maintenance​​

ADDITIONAL REQUIREMENTS
  • Sit or stand for up to 8 hours daily
  • Ability to traverse entire property daily for audit, lock placement/removal, and tour purposes
  • Ability to frequently lift or move up to 25 lbs; occasionally 40 lbs
  • High School graduate (or equivalent).  Some college is preferred.
  • Valid Driver's License, clean DMV record, and dependable transportation
  • Travel to other company locations as scheduled weekly

RESPONSIBILITIES
  • Greet customers with enthusiasm and professionalism.
  • Assist customers in finding a storage space that will fit their needs.
  • Rent storage units to customers using company software.
  • Must have the ability to grasp new software quickly.
  • Explain the rental lease to customers in a knowledgeable and accurate manner.
  • Maintain appropriate and professional phone etiquette with customers.
  • Answer phone calls timely.
  • Can process customer payments, move-ins, move outs and transfers using company software on the computer.
  • Handle customer account questions, inquiries or resolving customer issues in a courteous, professional, and timely manner.
  • Cleaning and sweeping units, picking up trash, keeping office clean and organized
  • Process customer payments and maintain a balance and documented cash drawer
  • Perform site walk through and lock checks daily.
  • Perform company policies in opening/closing the office each day.

JOB TYPE
  • Part-Time work schedule between 30-40 hours weekly that may include Saturdays
  • Professional, office business setting with uniform shirts provided
  • Frequent outdoor exposure in four-seasons weather environment
  • Starting from $16 Hourly, with potential for increase after 90 days
 
​Successful applicants who are taken to an interview status will be required to complete an online skills test and will be required to pass drug screen and background/DMV/credit check. Please, NO calls or walk in applicants.